Careers

Singapore’s first luxurious boutique hotel, The Scarlet Singapore has made a bold statement with a striking and audacious concept. It is our desire to continuously redefine guests’ experience with our unique style and passion. With the challenge to combine the demands for artistic creativity and provide opportunities for our guests to savour new and unique lifestyle experiences, we are constantly on the search for talent that perfectly matches this aspiration. If you are a narcissist and love to be flattered …

For more information about available positions contact hr@thescarlethotels.com.

Responsibilities
  • Assist guests with luggage upon arrival and departure
  • Arrange bookings for tours, taxi, F&B outlets, when required
  • Handle guest messages, including courier services and answering phone calls
  • Manage storage of guest luggage or items to ensure safety and security
  • Be updated on current events at the Hotel, the vicinity and around Singapore, able to suggest and recommend places of interests or F&B outlets to guests
Requirements
  • Both genders are welcome to apply
  • At least 1 year of relevant experience
  • Good interpersonal and communication skills
  • Customer-oriented
  • Well-groomed, and able to work with minimal supervision
  • Willing to work shift hours
Responsibilities
  • Manage room inventory and availability, as well as to monitor room allocations
  • Ensure all reservations and guest data are recorded accurately and in a timely manner in accordance with Hotel standards
  • Attend to all reservation inquiries in a timely and professional manner, up-selling to higher category rooms where applicable
  • Handle general requests from guests, such as requesting for extra amenities, wake-up call services and overseas calls
Requirements
  • At least 1 year of relevant experience in Reservations, preferably with working knowledge of HMS
  • Good interpersonal and communication skills
  • Customer-oriented
  • Meticulous, and able to work with minimal supervision
  • Willing to work shift hours

Responsibilities

  • Register and room all arrivals in accordance with Hotel standards, also to assist with guests’ luggage when required
  • Perform personalized check-in, check-out and room change procedures efficiently and promptly, ensuring all data are entered into the Hotel system
  • Attend to guests’ enquiries, requests and complaints in a timely and professional manner
  • Initiate and maintain effective communication within the department and other departments

Requirements

  • At least 1 year of relevant working experience
  • Well-groomed and presentable
  • Good interpersonal skills
  • Customer-oriented
  • Work with minimal supervision
  • Willing to work shift hours

Responsibilities

  • Clean and tidy guest rooms in accordance with Hotel standards
  • Replenish room amenities and mini-bar supplies
  • Assist to clean and maintain public areas of the Hotel, including but not limited to polishing of marble floors, general cleaning and vacuuming, removal of rubbish, washing and cleaning of guest toilets, high-dusting, high jet of external walls
  • Collection and delivery of guests’ laundry

Requirements

  • Basic conversational English
  • Customer-oriented, and a team player
  • Willing to work shift hours